Golang Job: Senior Software Engineer

We are looking for a Senior Software Engineer to help us build, improve and scale our internal runtime platform based on cutting edge technologies such as Docker, Kubernetes and Hashicorp’s Consul and Vault. Additionally, you’ll be helping us build myriad monitoring, management and alerting systems, dashboards, tracking systems and myriad other tools. Our goals include improving Zendesk reliability, automating the operations side of software, and providing a self-service runtime platform for Zendesk product engineering to leverage.

• Work with an extremely talented and senior team of experienced engineers from diverse backgrounds and varied experiences.

• Design and build the core runtime platform for Zendesk microservices based on Kubernetes and a host of other open source tech

• Enhance the platform with advanced self healing and configuration management capabilities.

• Contribute back to open source projects.

• Assist other engineers running their workloads on our Kubernetes based platform.

• Work with our compliance and security teams to ensure the systems we build are highly reliable, secure, and SOC-II Compliant.

• Participate in a tightly knit, cohesive and self-organizing Scrum team.

• Degree in Computer Science or equivalent experience.

• Minimum 3 years of experience developing software with languages such as GoLang, Ruby, Java or Scala.

• Experience using Kubernetes and building tooling around managing K8s clusters.

• Experience working in a fast paced environment with continuous integration and testing

• Strong ownership of your work, with demonstrated ability to drive projects from inception through to completion.

• Care for best practices, high quality code, and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised!

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About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

For jobs in the US only: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

For jobs in Australia, Brazil, Canada, the Philippines and Singapore: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

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